Here’s what HR must do to reduce workplace stress

first_img India Today Web Desk New DelhiJanuary 30, 2019UPDATED: January 31, 2019 10:19 IST Here’s what HR must do to reduce stress in the workplaceFrom the phase of Industry 1.0 to Industry 4.0, the corporate world has grown exponentially, and a lot of new industries have also emerged. With this, the workload increased and that led to a spike in the demand of workforce.There is pressure piling up due to tight work schedules. Employees are increasingly stressed out, eventually resulting in depression and loss in work productivity.A research conducted by SHRM (Society of Human Resource Management) India in 2016 highlighted that disrespect at the workplace, lack of work-life balance, over time, inability to process constructive feedback from the manager, support from manager and participation avoidance are the major causes of stress at workplace. In such a scenario, stress management as a discipline has become an integral part of Human Resource Management. Stress at workplace – BasicsStress has been defined in many ways related to the different situation in one’s life under different circumstances, but the most relatable definition of stress is a feeling when work demands, work-life balance, and tension in relationships, exceed the resource potential. The tension that arises in any of the three domains – personal, social, and financial leads to stress. If stress is not managed in time, it may cause depression and notably bring health ailments.Over the period of time, stress has become a major part of human life because the sources of stress aren’t obvious and also the daily work-life situation demands resolution only by the affected one. Thus, the real solution to counter the pertaining problem is not to avoid stress beforehand, but to manage stress adroitly.advertisementAt the workplace, anyone can experience stress under different circumstances as everyone has different mental ability and stress handling capacity. The SHRM study also revealed that 80 per cent of employees in India are suffering from stress at the workplace, every 1 out of 2 employees suffer from anxiety and depression on a varied basis. This is true that everyone cannot fit in a single parameter when it comes to stress management. That’s a reason, it is the responsibility of the HR to handle the situation skillfully and help employees to manage stress.There has been a recent paradigm shift in the likeliness of employees volunteering for stress management programmes, where nearly 90 per cent of employees have shown interest for participation in such programmes.Stress- Cause, reaction and fallout When work demands exceed the capacity and capability of an individual, it leads to stress in the workplace. In cases, where companies load employees with an excess of work without weighing them on the scales of efficiency and capacity, lack of work-life balance, and disrespect at the workplace are the most common causes of stress in the corporateRight from undefined duties, key result area (KRA), and unrealistic goals to harassment, ill-treatment, or bullying at the workplace, are some of the major causes that result in stressThe most common reaction to stress is flight or fight. But any individual can neither avoid stress for long nor can fight against the odds alone. Despite being the common reactions, these options aren’t the right choice in the day to day work life situationsEven the ROI of organisations are adversely affected because of employees’ stress. As per the SHRM India study, the productivity losses across IT, Finance/Banking, and Travel and Hospitality because of stress reach to Rs 49.67 crore, 105.48 crore, and 10.5 crore respectivelyHealth deterioration, physical ailments, underperformance, absenteeism, reduced productivity, job quitting, et cetera are the major results of stress. The need of the hour is to have a planned approach to manage stress at the workplace in a practically effective manner. This is what makes the role of an HR even more crucial.Ways for HR manager to manage stress The HR managers need to follow a psychologically sound approach to manage stress. The three phases of stress management namely – Identification of stress, treatment of stress, and stress relieving mechanism for future, are essential for HR managers to understand and follow.They must also be in sync with the health and safety department of the organisation scheduling primary health checkups for employees time to time and arranging psychiatrists and counselors for counseling sessions if needed.In the complete stress management process, the first step should involve an analysis of the factors causing stress. This will not just help in employee retention and enhanced work performance but will also result in organisational development.The diagnostic phase plays an important part in stress management.The employees should also be encouraged to self-diagnose the stress causing reasons. That can involve simple techniques of analyzing the past day and observe easy signs of stress including a frequent headache, excessive sleep, weakness, and disorientation at work.advertisementApart from this, HR managers should also identify the change in individuals at the workplace and engage in conversations regarding the work-life balance and workflow efficiency. This is vital for the HR team to observe signs of social withdrawal amongst employees like not wanting to meet people, avoiding parties, and a constant feeling of being overwhelmed.The HR managers should encourage individuals to accept stressful situations as a part of self-awareness because that can greatly help in refocusing on the remedial measures. Today, with widespread awareness regarding stress, employees at the workplace aren’t hiding their feelings and coming to the forefront to their HR and management in anticipation of a proper solution.Following the psychological principles, the proposed solution for stress management can be action based, job-based or ritual based.Action based stress management: The advancements of technology can be really helpful for individuals fighting stress because they can manage their time efficiently using alarms and notification apps on their smartphones.Following a disciplined time routine can help get rid of stress to a great extent and that should also be the focal point of HR managers to assure that employees follow a time routine and undertake their work in a disciplined manner. The newly emerging mobile health apps are proving great benefits for health and wellness of the employees across industries.Today, mobile technology and telephonic assistance are rising as the most applicable technology driven assistance to address stress at an individual level with a share of 30.4 per cent and 24.5 per cent respectively.Job-based stress management: Prioritising tasks is another way to bust stress and come out with flying colors. HR team should responsibly hold seminars and workshops with employees and counsel them to identify and prioritize important tasks and accomplish their targets.Counseling is the most imperative aspect in the stress management for the HR, especially counseling at the right time because the resistance time of stress-fighting for employees, between the alarm (first) and exhaustion (final) phase of stress, can help derive the befitting stress management technique. In fact, employees are also advised to approach employee counselors or HRs to become aware of one’s own strengths and weaknesses.Ritual based stress management: The stated hobby in over 95 per cent of the resumes that HR managers receive gives a sign that those activities provide a break from routine to individuals and help them recharge for the work.Employees need to believe that he/she is singularly responsible for his/her health. Hobbies and rituals can play an important part in achieving the same and handle stress. Right from fun Fridays to sports activities at the workplace, these arrangements done by HRs will not just help employees at all hierarchy to interact but will reduce the causes of stress to a great level.Motivational activities, team building tasks, and interactive fun activities can also be fruitful in countering stress.advertisement(Authored article by Judy Manjlekar, India HR Director, TechnipFMC)Read: 7 steps to make your organisation a great place to workRead: How to deal with people who do not perform at workplaceGet real-time alerts and all the news on your phone with the all-new India Today app. Download from Post your comment Do You Like This Story? Awesome! Now share the story Too bad. Tell us what you didn’t like in the comments Posted byApoorva Anand Tags :Follow HR managersFollow Human ResourceFollow Society of Human Resource ManagementFollow HR Workplace Here’s what HR must do to reduce workplace stressA research conducted by SHRM (Society of Human Resource Management) India in 2016 highlighted that disrespect at the workplace, lack of work-life balance, over time, inability to process constructive feedback from the manager, support from manager and participation avoidance are the major causes of stress at workplace.advertisement Nextlast_img read more

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Hurdles in Lanka and India hold up release

Legal hurdles both in Sri Lanka and India are apparently holding up the release of 120 Tamil Nadu fishermen and 34 Lankan fishermen currently in detention in Lanka and India respectively, the New Indian Express reported.A highly placed Lankan source told Express that the Lankan authorities are hamstrung by the fact that 11 out of the 120 TN fishermen in their custody have cases of assault against them. While the Lankan Foreign and Fisheries Ministries favor early release all the Indian detainees, the Defense Ministry wants to pursue the cases of assault against eleven because they had allegedly attacked Lankan navy personnel while being apprehended. The other factor to consider is that both Lanka and India are insisting on wholesale reciprocal release and not piecemeal release. While it is true that Amaraweera was incorrectly quoted as saying that Lanka would impose stiff fines on intruding Indian fishermen, he had apparently said that Colombo would seek compensation from India for the environmental damage Indian poachers are causing by indulging in bottom trawling.The latter statement of Amaraweera’s was denied by a top Lankan official who told Express that seeking compensation is not government’s policy. But the official did say that a committee of experts is to be constituted to study environmental issues in the Palk Strait. On the Indian side, 29 of the 34 Lankan fishermen in custody have cases for catching sea cucumbers, which is banned in Indian waters. The initial aim of the two countries was to bring about the release before November 10, Deepavali day. But in later October, Tamil Nadu Chief Minister J.Jayalalithaa issued a statement saying that as per a government of India assurance, the release would take place on October 28. This raised hopes but only to be dashed soon.Meanwhile, the Lankan Minister of Fisheries, Mahinda Amaraweera, has been making controversial statements to the dismay of people who are working for the smooth and quick release of the fishermen and commencement of the fourth round of talks between the fishermen’s associations of the two countries. read more

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Viagogo suing Ed Sheerans promoter over fake booths forcing fans to pay

“Kilimanjaro will defend against this action vigorously and look forward to doing so in court.” A spokesman said: “All tickets on Viagogo are authentic. Stuart Galbraith set up fake Viagogo booths at venues and conned our customers into believing that their tickets wouldn’t work. Show more Ed Sheeran’s promoter is being sued by Viagogo, the secondary ticketing website, for allegedly defrauding thousands of fans by confiscating their tickets at concert venues and forcing them to buy new ones.Sheeran has criticised reselling sites and warned before his 2017 tour that tickets bought from “unauthorised” sites such as Viagogo would not be valid.In court papers filed yesterday, Viagogo claim that Stuart Galbraith, founder of music promoters Kilimanjaro Live Ltd, pocketed millions in a “scam”.Kilimanjaro said the claims were “ludicrous”, “laughable” and “totally false”.Viagogo alleges that Mr Galbraith set up customer service booths branded with the Viagogo name, luring fans into declaring that they had bought their tickets via the site, then confiscated the legally-purchased tickets and forced the fans to buy new ones for £80 each. Both Mr Galbraith and an executive from Viagogo are scheduled to appear today [WEDS] before a Commons select committee on reforms to secondary ticketing.In a statement, Kilimanjaro said: “The claims made today by Viagogo are ludicrous, laughable and most importantly totally false. This is a transparent attempt to deflect attention away from their upcoming appearance at the DCMS inquiry and the wide-ranging criticisms, multiple legal prosecutions in many territories (including by the Competitions and Markets Authority in the UK) and condemnation of their business practices. “He confiscated their legitimate tickets and pocketed millions of pounds by forcing fans to buy new ones.There is no suggestion that Ed Sheeran would have been aware of the alleged malpractice, however he has spoken out against secondary ticket websites, saying fans should not have to pay more than face value and touts should not be allowed to profit.“People just need to start taking a stance and within two or three years companies like Viagogo are going to be kaput,” he has said. A statement issued by Viagogo claims Mr Galbraith was “paid twice by each of these customers, fraudulently pocketing millions of pounds in double revenue for the same seat”.It also stated that around 95 per cent of customers “avoided this scam” and gained entry into the venues, and that customers who paid twice have been refunded by Viagogo at its own cost.The company’s press release claims a “comprehensive file of incontrovertible photographic and filmed evidence” will be presented to the court supported by hundreds of witness statements. Stuart Galbraith of promoters Kilimanjaro  Stuart Galbraith of promoters Kilimanjaro  Want the best of The Telegraph direct to your email and WhatsApp? Sign up to our free twice-daily  Front Page newsletter and new  audio briefings. read more

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